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Reimagining the Mortgage Industry’s Work Culture

Charmaine Brown, Director, External Outreach and Engagement, Office of Minority and Women Inclusion at Fannie Mae, took home the Cultural Leader Award at the Women in Housing Awards Banquet at the 15th annual Five Star Conference. This award recognizes industry leaders who have successfully fostered forward-thinking company cultures and workplaces through corporate strategies and initiatives that have led to tangible, positive outcomes for colleagues company-wide and beyond. Finalists in this category included Jan Duke COO, a360 Firm Solutions, Riham El-Lakany VP and CMO, Freddie Mac; Yvette Gilmore VP, Single-Family Servicer Performance, Freddie Mac; and Ann Thorn EVP, Mortgage and Vehicle Servicing, Bank of America.

Brown is recognized as a diversity and inclusion thought leader, innovator, and advocate. At Fannie Mae, she is responsible for diversity and inclusion outreach strategies for the enterprise internally and externally. She serves as the Vice-Chair of the American Mortgage Diversity Council (AMDC) and sits on the Housing Advisory Board of HomeFree USA. She is also the recipient of the Council for Inclusion in Financial Services (CIFS) Prism Award, as well as the National Urban League's McGannon award.

Watch this video to learn more about Brown and the finalists of the Cultural Leader Award.

About Author: Radhika Ojha

Radhika Ojha, Online Editor at the Five Star Institute, is a graduate of the University of Pune, India, where she received her B.A. in Commerce with a concentration in Accounting and Marketing and an M.A. in Mass Communication. Upon completion of her master’s degree, Ojha worked at a national English daily publication in India (The Indian Express) where she was a staff writer in the cultural and arts features section. Ojha also worked as Principal Correspondent at HT Media Ltd and at Honeywell as an executive in corporate communications. She and her husband currently reside in Dallas, Texas. You can contact her at Radhika.Ojha@theMReport.com.

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