Landmark Network, Inc., a Los Angeles-based appraisal management company that offers a full range of national valuation and technology solutions, recently announced the launch of Wholesale365, a specialized program designed to enhance the service experience for wholesale lenders and their clients.
According to the company, this new program gives account executives and underwriters support 365 days a year via both phone and email from senior Landmark Network executives.
Including custom scorecards and turn time data, the Wholesale365 program enables executives to set proper expectations and monitor performance from day one. Wholesale managers will have deep visibility into their broker pipelines, including real-time updates while the orders are still in progress. Meanwhile, underwriters will receive a similar menu of support tools to streamline their workflow.
“The Wholesale365 program expands on Landmark Network’s dedication to serving our client needs whenever they arise,” said Hunter Gorog, President and COO of Landmark Network.
Landmark Network, Inc. will also contact each borrower in order to educate them on what to expect during the appraisal process and to alleviate any fears or worries by answering all related questions.
The cornerstone of the new program is real-time availability for wholesale managers to reach Landmark’s leadership team at any time. Wholesale365 will also enable purchase and new construction teams to work hand-in-hand with Landmark Network staff to ensure time-sensitive transactions and to alleviate common issues.
“Wholesale managers face unique challenges managing their pipelines, and we are dedicated to assisting them with any issues they encounter, 7 days a week,” added Erik Richard, Founder and CEO of Landmark Network.