Dana Dillard has spent over 25 years in mortgage, serving in different capacities across the industry. As Mr. Cooper’s EVP of Corporate and Social Responsibility, Dillard oversees industry and government relations, nonprofit engagement, community outreach, and Mr. Cooper’s Office of Diversity & Inclusion. Before joining Mr. Cooper, Dillard worked at GMAC RESCAP, where she managed the REO, Liquidations, and Community Outreach teams during the peak of the housing crisis. She has held other senior leadership positions at EMC Mortgage, Bank of America Mortgage, and Lomas Mortgage.