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Jim Freeman is the Senior Director of Software Development at Fiserv, Inc., a global provider of financial services technology solutions. He has been a member of Fiserv since 2019 and brings with him 25 years of software engineering, cloud solutioning, product development, and DevOps management. He is responsible for leading the engineering strategy, driving technological innovation and modernization the mortgage’s portfolio, and closing the loop between market demand and product engineering. Prior to Fiserv, Freeman held executive leadership positions at Rackspace, where he led the cloud engineering organization responsible for the end to end multi-cloud technology solutions.