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Cleaning Up the Paper Trail in Mortgage

New technological advancements have made headway in streamlining the mortgage process, but the human touch to customer service remains critical. Editor’s Note: This story originally appeared in the July issue of MReport, out now.

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‘Leading the Way’ at Freddie Mac

Riham El-Lakany, VP and Chief Marketing Officer for Freddie Mac’s Single-family division on what the GSEs motto “Leading the Way” means for her and how she puts it into practice. Editor’s Note: This interview originally appeared in the June issue of MReport.

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Measuring Change

Diversity cannot be beneficial unless organizations understand and implement best practices that embrace inclusion—we see how far companies have come 50 years after the Fair Housing Act was introduced. Editor's note: This feature originally appeared in the June issue of MReport.

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Keeping Up With Customer Demographics

Customer

Creating a diverse customer base starts by looking at your company culture and community outreach strategies. Editor's note: This feature originally appeared in the June issue of MReport, out now.

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Slaying the C-level Diversity Myth

Diversity

Creating diversity at the corporate level starts with letting go of old habits and installing new procedures that will create lasting change. Editor's note: This feature originally appeared in the June issue of MReport, out now.

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Starting from Scratch

While replacing a legacy LOS system requires time and investment, the tradeoff benefits from a modern system are numerous. Editor’s Note: This feature originally appeared in the May issue of MReport, out now.

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