Lending and revving is constantly changing, and in this Video Spotlight, Alex McGillis, Director of Product Development, Quicken Loans spoke with MReport on the advancement of technology. McGillis notes how automation magnifies the best processes as it becomes "easier and easier."
"If you invest in creating a great process, technology just amplifies that," said McGillis.
McGillis also dove into possible future economic downturns, noting that you never know when a downturn can happen, and you should always be making your processes better.
"Invest in the technology so that your processes are the best processes and scalable, so that if volume goes up or down, you're as efficient as possible in whatever you do," McGillis states.