Five Star [1] has had a full slate of webinar programming [2] this year, with topics ranging from sub-servicing and REO to construction and digital lending. These complimentary webinar presentations feature insights from some of the lending and servicing industries' top subject-matter experts, and if you've missed them live, the good news is that you can access them all on-demand, anytime, for free.
Below, check out Five Star's exclusive lineup of 2022 webinar programming, and stay tuned -- there's much more to come in the months ahead!
Restarting the Servicing Engine: Loss Mitigation After the Pandemic [3]
Sponsored by Aspen Grove Solutions [4]
Join DS News and Aspen Grove Solutions to discover how to effectively manage loss mitigation and maintain a servicing operation in a fluid industry in the post-pandemic world. Speakers include:
- Marcel Bryar, Founder and Managing Director, Mortgage Policy Advisors, LLC
- Matt Douglas, VP, Mortgage Policy, Housing Policy Council
- Scott Holzmeister, SVP, ServiceMac, LLC
- John Vella, Chief Revenue Officer, Selene Finance LP
The Human Touch: Why the Rise of Technology Still Requires Empathy [5]
Sponsored by Sourcepoint [6]
Join Sourcepoint and an esteemed group of speakers to discover how taking an empathetic approach to forbearance can help smooth out challenging interactions and promote customer loyalty. Speakers include:
- Patrick Coon, Mortgage Industry Consultant
- John Lawrence, EVP Specialty Servicing, Selene Finance LP
- Steve Schachter, EVP and Market Leader, Sourcepoint
- Stephen Staid, EVP of Mortgage Practice Strategy, Sourcepoint
Construction, Capital, and a Strong Foundation for 2022 [7]
Sponsored by Granite Risk Management [8]
Join leaders from capital and risk management service providers for a webinar discussing the world of construction lending and the current nuances affecting the construction industry. Speakers include:
- Bill McDonald, Director of Construction Management, Lima One Capital
- Justin Parker, CFO, RCN Capital
- Abhishek Singh, Senior Director, Altisource
Reflections and Projections: Lessons Learned from 2021 and the Outlook for 2022 [9]
Sponsored by Radian [10]
Learn from our panel of experts as they examine the current state of the REO industry, how 2022 is shaping up so far, and more. Speakers include:
- David Bolos, VP of Operations, Pyramid Platform, Radian
- Robert Norrell, COO, Dakota Asset Services
- Andrew Oliverson, VP of REO, Radian Real Estate Management
- Jacquelyn Pardue, Head of Procurement, LoanCare
Surfing the Swell: The Return of Foreclosure Volumes [11]
Sponsored by Altisource [12]
As foreclosure moratoria end and volumes slowly begin to increase, industry experts discuss loss mitigation efforts, ensuring compliance, and how technology can assist. Speakers include:
- John Dunnery, VP, Claims, Mr. Cooper
- Amy Neumann, FVP, Director of Late Stage Delinquency, Default Servicing Operations, Flagstar Bank
- David Zielesch, Director of Nationwide Foreclosure Operations, Altisource
Sub-Servicing: Regulations, Compliance, and Maximizing ROI [13]
Sponsored by Selene [14]
Join Five Star Institute and Selene Finance for a complimentary webinar where we’ll discuss the benefits of sub-servicing, how to navigate and ensure compliance with government regulations, and how to maximize ROI for all parties involved. Speakers include:
- Marcel Bryar, Founder and Managing Director, Mortgage Policy Advisors, LLC
- JT Grubbs, EVP of Loan Servicing, Selene
- Candace Russell, VP, Carrington Mortgage Services, LLC
Digital Lending 2.0: Fulfilling New Customer Expectations Through Technology [15]
Sponsored by Salesforce [16]
Join representatives from Five Star and Salesforce to discuss the dawn of Digital Lending 2.0 amidst the current economic conditions and changing customer expectations. Speakers include:
- Jaime Becharas, Industry Go To Market Director, Mortgage Advisor, Salesforce
- Sam Schey, EVP of Partnerships, Rocket Mortgage
Mortgage Servicing: Increasing Control and Efficiency by Modernizing Borrower Communications Management [17]
Sponsored by Messagepoint [18]
Join Messagepoint to learn how to take back control of the borrower communication process to reduce cycle times and costs, control authoring and review cycles, and much more.
- Patrick Kehoe, EVP of Product Management, Messagepoint
- Duwaine Thomas, Executive Consultant, Newbold Advisors LLC
Virtual Appraisals and Their Potential to Speed Servicing Decisions and Decrease Risk [19]
Sponsored by Incenter [20]
As servicing needs increase, servicers need ways to increase the speed at which they can evaluate properties for purchase. With economic uncertainty building and external factors like climate change impacting the condition of homes, companies that are buying and servicing assets can leverage the new wave of mobile appraisal and inspection technology to increase their visibility into properties, scale inspections, improve the speed of decision-making and verify the condition of properties more quickly.
- Tom M. Piercy, Managing Director, Incenter Mortgage Advisors; President, National Enterprise Business Development, Incenter
- President, Incenter Appraisal Management