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Top 30 Companies in Mortgage and Servicing

Editor's note: This story originally appeared in the November edition of MReport. 

ServiceLink

Headquarters: Coraopolis, PA

Contact: 800.777.8759; svclnk.com

Leadership: Chris Azur, CEO; David Holland, CFO; Fred Egler, EVP & Managing Division Counsel; Kiran Vattem, EVP, Chief Digital & Technology Officer; Miriam Moore, Division President, Default Services; David Steinmetz, Division President, Origination Services

About: ServiceLink is a provider of digital mortgage services to the mortgage and finance industries. ServiceLink leads the way by delivering best-in-class technologies, a full product suite of services and proven experience, built on a foundation of quality, compliance, and service excellence. ServiceLink provides valuation, title and closing, and flood services to mortgage originators; and default valuation, integrated default title services, vendor invoicing, and claims audit services, as well as field services and auction services to mortgage servicers.

Testimonial: “My opinion is heard, and I’m able to shape and influence decisions that directly affect the business.”—Paul Ogden, IT

Year Established: 1967

Employees: 2,000

Additional Offices: Irvine, CA; Irving & Arlington, TX; Jacksonville, FL

Staffing Stats: 60% of employees are women, 48% of women in Director-level and above positions

Giving Back: The Folded Flag Foundation

Praise Corner: Pittsburgh Business Times CFO of the Year

Benefits and Perks: In addition to the ability to work from home, ServiceLink offers team members an employee discount program, virtual yoga classes, chair massages (pre-COVID-19), tuition reimbursement, and paid volunteering time. Recognition opportunities include the Champion Award, a peer-nominated award where employees are recognized for their display of corporate precepts; the Impact Award, profiles of employees who reach major milestones, and other employee awards. Other perks include the ServiceLink Mentoring Program and Learning Curve (online training courses for managers and/or employees that focus on developing new skills, leadership, etc.).

Aspen Grove Solutions

Headquarters: Frederick, MD

Contact: 240.345.3430; AspenGroveSolutions.com

Leadership: Sean Ryan, CEO; Mike McAuliffe, COO; Manjit Gill, CFO

About: Founded in Boston, Aspen Grove Solutions help servicers manage the default life cycle (from 45 days delinquent) more efficiently and more cost-effectively. This includes a borrower engagement platform that is plug-and-play and can be white-labeled to digitize the borrower experience and drive best outcomes for all.

Year Established: 1997

Employees: 100

Staffing Stats: 30% of employees are women, 15% of employees are minorities

Giving Back:

  • Operation Homefront
  • Veterans Financial Services Advisory Council
  • During COVID-19 crisis, helped grassroots 3D-printing efforts to manufacture and distribute personal protection equipment to front-line workers.
  • Established, help run, and support Coder Dojo branch to help train and teach high-school kids computer coding skills
  • Aspen is Involved in numerous local charities, including helping to establish sports facilities for all members of the community

Praise Corner:

  • MReport Top 25 Fintech Innovators 2020
  • MReport Top 25 Industry Leaders 2019
  • 2012 Ernst & Young Entrepreneur of the Year Finalist
  • Deloitte Fast 50

Benefits and Perks: Aspen offers training with a focus on both soft skills and technical skills (over 10% of the staff are currently in MBA programs). In considering career paths, Aspen uses data including personality types, learning styles, and demographics, which, when mixed with scheduled one-on-ones with management, helps the company understand the needs of team members and work jointly with them to develop career paths that match their personal goals. Aspen also has a “Community of Practice” program in which seasoned team members meet with targeted groups to mentor and share information. Since COVID-19, Aspen has introduced online programs such as Mid-Week Mediation, Pilates and Yoga, online quizzes, scavenger hunts, and bingo. Other programs include death-in-service benefits and a complimentary and confidential Employee Assistance Program.

 

Click here to read the full list on the digital version of MReport's November issue.

About Author: David Wharton

David Wharton, Managing Editor at the Five Star Institute, is a graduate of the University of Texas at Arlington, where he received his B.A. in English and minored in Journalism. Wharton has over 15 years of experience in journalism and previously worked at Thomson Reuters, a multinational mass media and information firm, as Associate Content Editor, focusing on producing media content related to tax and accounting principles and government rules and regulations for accounting professionals. Wharton has an extensive and diversified portfolio of freelance material, with published contributions in both online and print media publications. Wharton and his family currently reside in Arlington, Texas. He can be reached at David.Wharton@theMReport.com.
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