Bellevue, Washington-based Evergreen Home Loans has adopted, Snapdocs' technology to facilitate e-signings and improve its customer satisfaction, according to the San Francisco-headquartered mortgage tech provider Snapdocs. Evergreen Home Loans is a full-service direct home loan lender offering origination, funding and home loan servicing with offices in six Western states. The adoption of this technology will allow Evergreen to deliver a more integrated and seamless home closing process to its customers in Washington, Nevada, California, Idaho, Oregon, Arizona, and Alaska.
“The mortgage industry is rapidly evolving to keep up with the fast-paced, always-on world in which we operate, and we are excited to be at the forefront of that evolution,” said Aaron King, CEO of Snapdocs. “We’ve focused on modernizing the home closing process by creating one platform for title agents, lenders, and buyers.”
Snapdocs provides its closing technology platform for lenders, title, and settlement companies and facilitates over 50,000 loan closings a month through its platform which uses advanced automation and machine learning to determine what documents can be e-signed which documents need to be wet signed and to prepare the entire package for preview prior to closing. Additionally, the platform can process packages from any document provider, as well as scanned originals.
With this announcement, Evergreen Home Loans has fully adopted Snapdocs’ platform, processing 100 percent of home closings using its innovative technology. “Our homebuyers’ satisfaction is the driving force behind using Snapdocs on such a large scale,” said Tamra Rieger, Executive Vice President, Loan Fulfillment at Evergreen Home Loans. “Snapdocs saw a challenge in the market and solved it in a way that leads to operational savings and time savings when it comes to the home closing process,” Rieger said, noting that Evergreen works with over 1,000 settlement agents alone, all with their own processes.