The hurricane season of 2017 saw unprecedented destruction of home and property, with Hurricanes Harvey and Irma claiming numerous homes in their wake. For households whose mortgage included insurance against floods or natural disasters, the claims are being settled at a hectic pace by government agencies and private insurers.
Playing its part in this process is DIMONT, one of the country’s leading insurance claims adjusting and collateral loss mitigation services providers for residential mortgage and auto loans, as evidenced by the recovery of more than $2 billion in hazard claims proceeds for its clients since 2010. In October, as part of its commitment to recovering insurance claims easily for its clients, the company launched an online loss drafts portal that enables all parties—including borrowers, servicers, and DIMONT’s claims personnel—to upload claims-related documentation and share case status information electronically. The portal also allows servicers to maintain direct borrower contact through existing call centers.
In its quest to deliver quality, drive productivity and create growth for this sector, the Dallas-headquartered company has added several industry experts to its team in recent months, including the most recent addition of Laura MacIntyre as Chief Revenue Officer.
In her new role, MacIntyre, a 25-year industry veteran, will oversee key growth areas, including sales and marketing, for DIMONT. As a leader, MacIntyre has led the financial growth and expansion of multiple companies during her illustrious career.
“Laura’s track record is exemplary,” said DIMONT President and CEO Denis Brosnan. “She is an innovative and accomplished executive with demonstrated ability to deliver mission critical results. Her contributions will position DIMONT for great success in serving our mortgage and auto clientele.”
Most recently, she served as Director of Sales and Operations at DocMagic, where she grew the revenue and market share of the company while successfully deploying their digital strategy to the marketplace. MacIntyre also led significant growth revenue at Fidelity National Financial and Lender Processing Services where she served as COO for both companies.
"DIMONT is uniquely positioned to bring disruptive technology to the industry that can help our customers achieve optimization, digitization, efficiency, and increased output at a lower cost. I look forward to showcasing these offerings and demonstrating the great value they bring to the table for our customers,” MacIntyre told MReport. “The culture at DIMONT is absolutely fantastic and I’m excited to work with a group of professionals who are really focused on the customer and on delivering the best service to the industry.”
Apart from MacIntyre, DIMONT has expanded its expert team in recent months to include: Lynette Richter, Director, Investor Claims; Suzi Straffon, Director, Engagement Marketing; Steve Garcia, Director, Auto Claims; Holly Baya, Anthony DiStaulo, and Taylor Thurman, Client Development Director(s); and auto industry executive Mark Floyd as a DIMONT board member.
“The DIMONT team has never been so well positioned to effectively and efficiently serve our auto and mortgage customers,” said Brosnan. “We look forward to providing professional and innovative solutions to address the collateral protection needs of our clients.”