Coppell, Texas-headquartered Caliber Home Loans, Inc. [1] (Caliber), has announced the launch of a new mobile platform. Featuring three mobile phone apps customized for three user groups–borrowers, the Caliber sales force, and their business associates–all users receive real-time information and the ability to respond from virtually anywhere. Caliber processes data from all three apps on the back end, which enables efficient and effective communication across the loan process.
“We customized each of these new mobile apps to provide user-friendly access to all touchpoints in the mortgage system,” said Sanjiv Das, CEO, Caliber. “This greatly increases the efficiency of the process and will help us close loans even faster. We’re well-aware that today’s consumers prefer to manage their finances via cell phone whenever possible.”
While digital technology is essential to keep up with the pace of the ever-evolving mortgage business, Caliber continues to offer high-touch service and personalized guidance from a distributed network of more than 1500 Loan Consultants around the country.
“Caliber's investment in technology extends beyond our customers to our own loan professionals and business partners. Now each group has their own apps that plug them into an interconnected digital platform that includes secure sharing of data with customers,” Das said.
While the Caliber Home Loans app for borrowers helps customers connect during originations and manage their loans after closing, CaliberH2O for sales and brokers enables their business networks to communicate and respond in real time. Caliber MyPipeline for real estate agents and builders provides access to shared borrowers' loan pipelines, keeping them in the loop during underwriting.
The new apps are available to download from the Apple App Store and Google Play.