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Study Finds Buyers Satisfied With Home Purchases Post-Pandemic

According to a new survey from LendingTree [1], homebuyers in the past two years have faced a unique set of challenges compared to pre-pandemic times. With inventory at record lows and demand at historic highs, prospective homebuyers had to employ various strategies to stay competitive in the demanding market.

LendingTree surveyed more than 1,000 homeowners — both newer and older — to examine concessions made during the homebuying process. Notably, in spite of navigating a tough market and making significant compromises, 4 in 5 who bought in the past two years didn’t regret their purchase.

Key Findings:

Buyer’s regret? Newer homeowners emphatically say no

Despite the challenging housing market in recent years, 83% of homeowners in the survey say they have no regrets regarding their most recent home purchase.

While this is similarly the case regardless of when they bought their home, homeowners who purchased more than five years ago are the most satisfied group, with 86% saying they have no regrets. A slightly lower but still high percentage — 80% — of buyers in the past two years say the same.

In addition to the timing of their purchase, the survey shows that a homeowner’s age influences whether they regret their most recent purchase. Older homebuyers are least likely to have buyer’s remorse, with 90% of baby boomers ages 57 to 76 reporting they didn’t regret their purchase. By comparison, 81% of millennials ages 26 to 41 and 80% of Gen Xers ages 42 to 56 and Gen Zers ages 18 to 25 say they have no regrets.

Some of the highest satisfaction rates are among homeowners whose children are all 18 or older (89%) and those who’ve never been married (87%).

The high satisfaction rate amid the hot market makes sense, says Jacob Channel, LendingTree senior economist. Given the market climate, prospective homeowners were willing to do what it took to buy a home. And with low interest rates in 2020 and 2021, buyers could make financial compromises to guarantee their purchase, Channel said.

High prices and bidding wars: Newer homeowners making more concessions

According to the survey [2], recent homebuyers were more likely to make concessions than those who purchased in the past. An overwhelming majority — 94% — made at least one concession, while only 82% of homeowners who bought more than five years ago reported making concessions.

Newer homebuyers say they paid the listing price or above it at a much higher rate than homeowners who bought more than five years ago:

Bidding wars were also more prevalent in recent home sales. Buyers who purchased in the past two years got into a bidding war at more than double the rate of homeowners who bought more than five years ago — 8% versus 3%.

Buyers compromise to remain competitive

Homebuyers shopping amid the pandemic had to make concessions if they wanted to be competitive in the market. After the pandemic hit, the housing supply dwindled while demand was high, Channel says. As a result, would-be buyers had limited options from which to choose. “They had to be extremely competitive to win a bid on a house,” said Channel.

Again, because of the low mortgage rates at the time, many buyers were willing and able to pay extra for a house or waive things like inspections because not doing so would have put them at a disadvantage to other buyers, Channel said.

By homeowner age, baby boomers are the least likely to make concessions, with 23% reporting they made none. Gen Zers are the most likely, with 95% making at least one concession.

Gen Zers and millennials are also the most likely to pay above the listing price, with 18% and 17% reporting they did, respectively. Baby boomers are the least likely to pay above asking, at only 4%.

How a hot housing market can impact appraisals

With a significantly higher rate of buyers paying the listing price or above it in the past two years, home appraisals have become an increasingly crucial step in homebuying. According to housing market data from CoreLogic [3], the percentage of homes appraising below the contract price jumped from 7% in January 2020 to 19% in May 2021.

A low appraisal can significantly impact a home purchase — potentially delaying or even derailing the transaction altogether. Buyers who finance their homes must meet their lender’s loan-to-value ratio requirements. So if a home appraises too low, buyers may not qualify for their loan, leaving them to come up with the difference, pay private mortgage insurance (PMI) or walk away from the transaction.

The survey reflects the impact of low appraisals in recent years, with 22% of buyers in the past two years reporting problems with financing due to the appraisal.

Younger buyers are more likely to run into appraisal issues: 19% of Gen Zers and 17% of millennials report financing issues because of the appraisal. Consequently, they were also more likely to include an appraisal gap clause, with 8% of Gen Zers and 4% of millennials saying they had one in their offer.

Baby boomers are least likely to encounter appraisal issues, with only 3% saying they had a problem. Naturally, they are also least likely to include an appraisal gap clause, with only 1% reporting they included one in their offer.

To read the full report, including more data, charts and methodology, click here [1].