IndiSoft, Hope LoanPort Make Enhancements to Servicer Technology

""IndiSoft"":https://www.indisoft.us/, a Maryland-based tech development firm, and national nonprofit ""Hope LoanPort"":https://www.hopeloanportal.org/ (HLP) announced technology enhancements designed to assist servicers with regulatory compliance.

[IMAGE]

IndiSoft's RxOffice technology now allows HLP to provide a seamless handoff of servicing transfers between two participating servicers, easing compliance with new regulations handed down by the Consumer Financial Protection Bureau (CFPB) that require servicers to implement policies and procedures to ensure smooth, transparent transitions.

Registered servicers can now electronically transfer existing cases to other registered servicers without losing portal data, documentation, communication history, or requiring homeowners to restart the process.

""Compliance is the number one priority for servicers as deadlines for regulatory requirements, including the CFPB's rules, draw closer,"" said Sanjeev Dahiwadkar, CEO and founder of IndiSoft. ""IndiSoft and Hope LoanPort share a common vision of helping servicers remain compliant, and these system enhancements promote the high levels of process transparency that are now required.""

In addition, HLP added features to its foreclosure alternative portal to help housing counselors and servicers process qualified applications through the Making Home Affordable Outreach and Intake Project, which launched at the beginning of May. Other portal enhancements ensure compliance with new requirements for document feedback and provide access to updated reports for housing counselors and servicers.

""Timeliness and accuracy are paramount for servicers,"" said Camillo Melchiorre, president and CEO of HLP. ""Our continued partnership with IndiSoft allows us to empower servicers with the tools to easily and quickly adapt as the regulatory landscape changes and new guidelines emerge. This longstanding relationship makes it possible for us to help servicers achieve compliance and work with housing counselors as they both focus their attention on best serving the needs of homeowners.""