""Appraisal Logistics"":http://www.gotoals.com/, a Maryland-based provider of compliant appraisal management solutions for the mortgage industry, announced it has received the ISO 9001:2008 Certification for Quality Management Systems Standards by LQRA, passing a formal evaluation created to examine quality management standards in the financial services industry.[IMAGE] [COLUMN_BREAK]
Though companies aren't required to do so, Appraisal Logistics opted into the optional audit process ""to provide financial institution customers a means of measuring quality,"" the company said.
""We strive to continually improve our organizational processes,"" said Appraisal Logistics CEO Frank Danna. ""The principles of ISO certification have been our guidelines since we began in 2008. It just made sense to make the process formally reviewed and confirmed so we can provide that quality assurance to our clients.""+
Because Appraisal Logistics will be audited by ISO every six months, the company has implemented a daily, weekly, and monthly reporting schedule that pulls data on areas of improvement, uncovering flaws and driving efficiency.
""Right now, there is no official audit process for [appraisal management companies]. It's the financial institution's responsibility to verify third party compliance and many simply don't have the means to audit vendors,"" Danna said. ""ISO includes that audit verification within it. We can provide our clients with a seal of approval that is much more stringent than [Consumer Financial Protection Bureau] guidelines.""