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Quicken Loans Looks Back on Year of Success

Business boomed at ""Quicken Loans"":http://www.quickenloans.com/ in 2012, the Detroit-based company announced.

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Quicken closed more than $70 billion in home loan volume throughout 2012, a 133 percent increase over the previous record of $30 billion set in 2011. The company also nearly doubled its number of full-time team members over the year and now employs more than 8,000 in offices in Detroit, Cleveland, and Scottsdale, Arizona, including almost 900 technology-related positions.

That growth didn't go unnoticed: ""_Mortgage Daily_"":http://www.mortgagedaily.com/ recognized Quicken as one of the ""top five lenders"":https://themreport.com/articles/report-originations-up-in-q3-market-share-opens-among-top-lenders-2012-11-12 in Q3 2012, and it was one of only a few banks to hold onto its [COLUMN_BREAK]

market share. According to a release from Quicken, the company is now the third largest retail lender in America, and it reigns as the largest online lender in the country.

Quicken also became the exclusive home loan provider of ""Charles Schwab Bank"":https://www.schwab.com/. In addition, 2012 saw the company make a significant entry into the mortgage servicing business, and it now has a servicing portfolio standing at $80 billion.

The company's success is measured beyond dollars and cents, as well. Quicken was ranked ""highest among all lenders"":https://themreport.com/articles/study-customers-more-satisfied-with-lenders-in-2012-2012-11-15 in customer satisfaction for its third consecutive year in 2012, according to ""J.D. Power and Associates"":http://www.jdpower.com/index.htm.

""Our success and accomplishments over the past year can once again be attributed to our unique culture and 50-state centralized mortgage processing and closing platform, built and managed by our incredible, dedicated, and innovative brain-force of passionate team members,"" said Dan Gilbert , chairman and founder of Quicken.

""We handled our explosive growth quite well over the past year,"" said CEO Bill Emerson. ""In addition to record revenue and volume, we positioned ourselves for 2013 and beyond by developing key partnerships that will serve as a foundation for the continued future growth of our business and market share.""

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