J.D. Power’s latest U.S. Mortgage Origination Satisfaction Study examined a number of factors, including communication, digital channels, and level of trust, to gauge customer service levels. Which lender took the top ranking this year?
Read More »Trend to Watch: PropTech
At the crossroads of FinTech and real estate, PropTech aims to increase efficiency and save originators money.
Read More »Mortgage Customers Still Prefer a Personalized Approach
The right mix of tech and a human touch was found to appease the majority of consumers in a new poll evaluating U.S. mortgage companies.
Read More »Citi Partners on Preserving Affordable Housing
Through an investment of $200 million in equity to affordable and workforce housing projects, Citi aims to increase access to affordable housing nationwide.
Read More »CitiMortgage Announces New Digital Origination Platforms
CitiMortgage, a New York-based global bank, has announced it has entered into dual agreements to integrate its full suite of U.S. mortgage products into a single digital platform ...
Read More »Monitor: Citi Makes Progress in Paying Settlement Debt
The bank agreed to pay $2.5 billion in consumer relief as part of a $4 billion settlement over RMBS in July 2014.
Read More »First Quarter Earnings Reports Robust for Nation’s Largest Financial Firms
For San Francisco-based Wells Fargo in Q1, revenues increased by 3 percent year-over-year up to $21.3 billion. Although net income slightly declined from the same quarter a year ago from $5.9 billion to $5.8 billion, noninterest income for the bank jumped by $29 million up to $10.3 billion. The bank received higher income in Q1 from trading activities, debt security gains, mortgage origination gains, and insurance, but the higher income was offset by lower income in mortgage servicing, which was at $108 million for Q1 compared to $235 million for Q4 2014. Wells Fargo posted mortgage banking noninterest income of $1.5 billion for Q1.
Read More »Goldman Sachs, Citigroup Report Strong First Quarters
Goldman CEO Lloyd Blankfein said he was pleased with the fact that “all of our major businesses contributed” to the strong first quarter. “Given more normalized markets and higher levels of client activity, we remain encouraged about the prospects for continued growth,” he said.
Read More »Zillow, Citi Announce Digital Marketing Alliance
In a joint release, Citi announced it has entered into a digital marketing alliance with Zillow, giving the megabank a heightened presence on the online marketplace's website and its related sites, Zillow Mortgages and StreetEasy.
Read More »