Home >> Tag Archives: Customer Complaints

Tag Archives: Customer Complaints

CFPB Proposes Publishing Consumer Complaint Narratives

The CFPB this week proposed a new rule to allow consumers that post complaints the option to opine on the details on its public-facing database. The banking and servicing community is concerned at the idea, with the Consumer Bankers Association's CEO, Richard Hunt, commenting that the proposed system runs the risk of being too one-sided.

Read More »