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Tag Archives: forbearance

Defining the Culture

Two years into her stint with the bank, Head of Wells Fargo Home Lending Kristy Fercho speaks to MReport about challenges, victories, and the “extraordinary privilege” of helping people achieve the American Dream.

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Remaining Ahead of the Wave

In dealing with the current forbearance exodus, John Dunnery of Community Loan Servicing shares with The MReport that consistent dialogue with the customer is key to loan re-performance.

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Beyond the Transaction

For many consumers, the mortgage process is boiled down to a transactional experience focused on the lowest rate offers. Taking the longer view may yield a better outcome for borrowers.

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