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Tag Archives: Lenders

Keeping Up with the Customer: Evolving the Retail Business Model to Stay Ahead of the Curve

In today’s environment, all retail lenders should be asking themselves, “What value am I truly offering a borrower?” We know that more and more consumers use an online, self-service option when making any retail purchase —mortgages included. When such convenience is available, why would a customer pay more to get a home loan from a retail lender instead? When faced with these questions, it is important to evolve your retail business model to stay ahead of the curve. Editor's note: This select print feature appeared in the June 2015 edition of MReport magazine, available now.

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FICO Expands Program to Offer Financial Counseling

FICO has announced it is expanding its Score Open Access program, which offers complimentary credit score access to consumers with credit management problems. Now, the program will also provide credit and financial counseling to approximately one million Americans.

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Survey: Realtors Want More Lender Support with Borrowers

Working with a public polling firm, New Jersey-based TD Bank released results Thursday from a survey it conducted with more than 150 Realtors around the United States. Most said they considered closing loans on time the most important quality in a lender and felt it was easier to work with banks focused on helping homebuyers. Two in five said they looked for banks that put buyers ahead of the lending process.

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