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Tag Archives: mortgage servicing

Fannie Mae Releases 2013 STAR Results

Fannie Mae released its annual Servicer Total Achievement and Rewards (STAR) results, naming Fifth Third Bank as its sole Five STAR designee for overall performance and customer service. "We are pleased to see servicers' continued efforts to improve their operations, help homeowners and meet Fannie Mae's goals," said Leslie Peeler, SVP of the National Servicing Organization at Fannie Mae.

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Fannie Mae Revises Fees for Late, Inaccurate Loan Reports

Fannie Mae announced Friday revisions to its maximum fee assessment for servicers submitting late or inaccurate loan reports. According to the announcement, Fannie will fine servicers the greater of $250 or $50 per mortgage loan, with maximums starting at $5,000 for the first instance and climbing up to $15,000 for repeated incidents. The new fee structure goes into effect May 1, 2014.

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Servicing, Political Leaders Meet to Tackle Today’s Challenges

Policymakers and servicing leaders gathered Tuesday at the Newseum in the nation’s capital for the fifth annual Five Star Government Forum, an all-day event created to foster honest and open dialogue about the servicing industry’s most pressing challenges. In case you missed it, we captured a few photos highlighting the day’s events and the lineup of speakers—including some of the most influential names in housing and servicing today.

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