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Tag Archives: Quicken Loans

Home Value Growth Tops 2% in October

Based on appraisal data from around the country, Quicken Loans reported Tuesday that home values were up 2.03 percent from September to October. At the metro level, values were up month-to-month in 15 of the 27 largest markets.

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2013 Originations Down 14%; Wells Fargo Stays on Top

While mortgage origination volumes looked different last year compared to 2012, the list of top lenders looked very much the same. In full-year originations, Wells Fargo held on to its top spot, generating approximately $351 billion in loans—about 19 percent of last year’s total volume, according to Mortgage Daily. JPMorgan Chase followed up at No. 2 at $168 billion.

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Research Finds Room for Improvement in Online Mortgage Experience

According to Change Sciences' findings, mortgage sites as a whole are "less usable" than sites providing traditional e-commerce offerings, such as Amazon and Walmart. Compared to other financial sites, mortgage domains rank about average; they fall short when put against personal finance sites. "Many mortgage sites are missing an opportunity to establish a meaningful rapport with mortgage shoppers," Change Sciences said in its report.

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Customer Satisfaction with Originators Rises, Quicken’s Reign Continues

Customer satisfaction with mortgage loan originators reached a seven-year high this year with Quicken Loans earning the highest ranking for the fourth year in a row, according to the J.D. Power 2013 U.S. Primary Mortgage Origination Satisfaction Study. Five originators earned scores above the industry average. Topping the list was Quicken Loans with a score of 841 out of 1000. The remaining four lenders to outrank the industry average are BB&T (798), U.S. Bank (783), PNC Mortgage (778), and Chase (773).

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Lending Leaders Tackle QM Hurdles in Panel Discussion

When it comes to next year's regulatory obstacles, CEOs and senior executives from the mortgage industry's biggest players agree on one thing: Education will be key to keeping business going. In a panel at the 2013 Realtors Conference and Expo, high-level names from Quicken Loans, Wells Fargo Home Mortgage, JPMorgan Chase, and Bank of America discussed the qualified mortgage (QM) guidelines. While the initial implementation of these rules is expected to restrict lending in the short-term, panelists agreed that business should even out.

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