Tag Archives: Servicers

With the launch of its centralized clearinghouse of online resources, the Federal Housing Finance Agency, Fannie Mae, and Freddie Mac plan to help lenders, servicers, and other real estate professionals reach out to limited English proficient borrowers. Here how.

Freddie Mac’s Servicing Success Program is helping servicers enhance their performance for mortgage loans. Yvette Gilmore, VP, Servicer Relationship & Performance Management at Freddie Mac spoke to MReport about the program and how servicers can reimagine the business. Editor’s Note: This feature originally appeared in the September issue of MReport, out now.

Originally mean to combat "robocalls", the Telecommunications Consumer Protection Act may not be good for servicers. See how small changes to the Act could benefit servicers and borrowers alike.

The updated policy is aimed at helping struggling borrowers in Puerto Rico and the U.S. Virgin Island impacted by Hurricanes Irma and Maria. See what the FHA said to mortgage servicers and lenders about this policy.

How can the mortgage servicing industry work together to be better prepared for when a disaster strikes? The Five Star Institute’s Disaster Preparedness Summit hosted by DIMONT and Five Brothers on Wednesday tried to answer this question. Here are some key takeaways from the event.

From continuing compliance pressure to the possibility of declining originations, there’s a lot on a lender’s mind this year. Click through to learn more about some of these challenges and their possible solutions.

From new technology and recognition, to the latest people movements. Catch the industry buzz in this weekly update.

New technological advancements have made headway in streamlining the mortgage process, but the human touch to customer service remains critical. Editor’s Note: This story originally appeared in the July issue of MReport, out now.

The new functionality speeds up turn times and brings efficiencies to the appraisal scheduling process for Global DMS clients.

The new solution called Brainware for Lending by Hyland accurately captures and classifies loan documents.