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Tag Archives: The Five Star Institute

Black Knight and Five Star Release Study on CFPB Consumer Complaints


In a report to be released Friday titled "Analysis and Study of CFPB Consumer Complaint Data Related to Mortgage Servicing Activities,” Black Knight Financial Services (BKFS) and the Five Star Institute (FSI) seek to provide context and insight to complaints received by the CFPB by comparing the CFPB's two predominant mortgage complaint categories, servicing and default, with loan trends. The report includes publicly available data from both the CFPB and mortgage servicers, as reported from the CFPB database

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Top 5 Takeaways from 2015 Five Star Government Forum, Washington, D.C.

Features of the 2015 Five Star Government Forum included keynote addresses from U.S. Congressman Randy Neugebauer (R-Texas), Fannie Mae SVP and Chief Economist Doug Duncan, and Freddie Mac Deputy Chief Economist Len Kiefer as well as Five Star President and CEO Ed Delgado's one-on-one interview with Acting FHA Commissioner Biniam Gebre.

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Auction.com and Five Star Institute Pledge Support to Operation Homefront and Veteran Home Donation Program

The home donation program will be featured at the 2015 Five Star Conference and Expo, which will take place September 16 to 18 in Dallas, Texas. Five Star has partnered with various non-profit organizations over the last four years to provide approximately $4 million worth of homes to service members. At last year's conference, Five Star presented six wounded veterans with mortgage-free homes.

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Mortgage Industry Professionals Optimistic About Business Conditions

Respondents cited low interest rates, a strong refinance business and higher consumer confidence as reasons for the increase in optimism. Those surveyed also mentioned incorporating new regulatory changes over the last year has helped them overcome obstacles of the past. Those who said their current business conditions have gotten worse cited regulatory challenges, minimal wage growth, and the end of the refinance boom.

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Survey Shows Millennials Not Entering Housing Market

Student loan debt, a slow lag in finding employment, and wage stagnation were cited as some of the reasons why millennials have yet to enter the housing market in record numbers. About 70 percent of students walked away with loan debt in 2013 and the average student racks up almost $30,000 in debt by graduation, according to an annual report on loan debt released by the Institute for College Access and Success.

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