In the new year, lenders must decide whether to maintain old business practices or to embrace change.
Read More »Home >> Tag Archives: U.S. Primary Mortgage Origination Satisfaction Study
Mortgage Customers Still Prefer a Personalized Approach
The right mix of tech and a human touch was found to appease the majority of consumers in a new poll evaluating U.S. mortgage companies.
Read More »Has Digital Use Buoyed Mortgage Customer Satisfaction?
The mortgage industry is embracing digital technology, but is it actually speeding up the origination process? Customers aren’t so sure.
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