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Five Star Institute and Black Knight Host CFPB Complaint Tracking Webinar

in Uncategorized April 10, 2015 1,866 Views

 

In a report recently released titled "Analysis and Study of CFPB Consumer Complaint Data Related to Mortgage Servicing Activities,” Black Knight Financial Services (BKFS) and the Five Star Institute (FSI) seek to provide context and insight to complaints received by the CFPB by comparing the Bureau's two predominant mortgage complaint categories, servicing and default, with loan trends. The report includes publicly available data from both the CFPB and mortgage servicers, as reported from the CFPB database.

On Friday April 3, Five Star and Black Knight hosted a webinar, attended by the leaders of the mortgage banking industry, to further educate them on the contents of the report. You may view the webinar by clicking on the video above.

Click Here to Download the Report

About Author: Derek Templeton

Derek Templeton is an attorney based in Dallas, Texas. He practices in the areas of real estate, financial services, and general corporate transactional law. His experience includes time as an Attorney Adviser for the U.S. Small Business Administration and as General Counsel for a nonprofit organization in Dallas. A self-avowed "policy junkie," he has a keen interest in the effect that evolving federal policy has on the mortgage, default servicing, and greater housing industries.
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