Author Archives: Javed Shaikh

Javed Shaikh is an Associate VP at Mphasis Digital Risk, and has more than 22 years of experience in the offshoring industry across multiple domains including customer service, banking, insurance, and the Australian and U.S. mortgage sectors. Javed is a NMLS Licensed Manager (MLO), leading delivery for multiple clients across multiple sites.

Time for Originators to Take a Second Look at Outsourcing

October 11, 2023

Peter Baci and Javed Shaikh of Mphasis Digital Risk explain how leveraging specialized skills and expertise through offshoring can improve the quality of service and overall customer experience.