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October 26, 2020

August 31, 2020

The latest episode of DS5: Inside the Industry features an interview with Stephanie Casper, VP of Sales for LendingHome. Casper discusses how the real estate industry is progressing when it comes to adopting and adapting to technology and about the state of the single-family rental lending.

August 24, 2020

In this week’s episode of DS5: Inside the Industry, the show is joined by Laura Escobar, President of Eagle Home Mortgage. Escobar discusses how companies can maintain employee engagement and stay connected, especially during this challenging time.

August 20, 2020

This week’s DS5 installment is dedicated to our first-ever Five Star Virtual Conference. The conference will be held on September 14-15, with programming divided into four main tracks covering the State of U.S. Homeownership, Industry Preparedness, The Art of Mortgage Servicing, and Inside the Beltway.

August 10, 2020

Mark Revard serves as the Eastern Division EVP and Oklahoma Market President for Gateway Mortgage. Revard joins us on DS5: Inside the Industry to discuss what the future holds for the mortgage market, and to share insights about how both Gateway and the industry have adapted to the challenges of COVID-19.

August 3, 2020

For this week’s episode of DS5: Inside the Industry, we spoke with Marissa Yaker, Managing Foreclosure Attorney for Padgett Law Group. She discusses how foreclosure practices are preparing for the eventual aftermath of foreclosure mortatoriums, as well as how the industry can work together to ensure compliance and efficiency.

July 27, 2020

This episode of DS5: Inside the Industry features a conversation with Marti Diaz, Chief HR Officer with Mortgage Contracting Services. During the episode, she discusses how COVID-19 has impacted the office environment and more.

July 20, 2020

DS5: Inside the Industry features a conversation with Courtney Thompson, SVP Default Mortgage, Flagstar Bank.

She discussed the challenges in dealing with the loans in forbearance and what the industry can do to help homeowners avoid foreclosure.


July 13, 2020

The latest episode of DS5: Inside the Industry features Ed Pinto, Director, Senior Fellow, the AEI Housing Center.

Pinto discusses with DS5 the impact COVID-19 has had on homeowners and the decisions they make when moving and deciding where to live.


July 1, 2020

DS5: Inside the Industry features an interview with Rob Dietz, Chief Economist, the National Association of Homebuilders.

Dietz will discuss how the residential construction industry has been impacted by the pandemic and what the outlook for housing looks like moving forward.


June 29, 2020

The latest episode of DS5: Inside the Industry features an interview with Tendayi Kapfidze, Chief Economist, Lending Tree.

Kapfidze will delve into how housing markets across the nation could be impacted by the reopening of economies. He will also discuss how actions by the Federal Reserve could impact the economic recovery from COVID-19.


June 26, 2020

DS5: Inside the Industry features an exclusive interview with Mike Eckrote, SVP Quality Control, with Planet Home Lending.

Eckrote will discuss how homeowners can protect themselves from fraud. He will also delve into how the mortgage industry and mortgage servicers have changed since the last downturn.


June 24, 2020

The latest episode of DS5: Inside the Industry features a conversation with Paul Nagai, the Managing Director of the Antares Company.

He will delve into the challenges homeowners face exiting forbearance plans and how COVID-19 could change the mortgage industry. Nagi has 25 years’ experience in financial services, previously working for Ernst and Young, JPMorgan Chase, and Accenture.  

June 22, 2020

DS5: Inside the Industry features a conversation with Austin Niemiec, EVP, Quicken Loans Mortgage Services.

He will be discussing the role technology will play in the mortgage process post-COVID-19, and also what the industry can do to protect homeowners from foreclosure once they exit forbearance.


June 19, 2020

In this episode of DS5: Inside the Industry, we speak to Raman Muralidharan, the Head of Mortgage for HSBC. He discusses how mortgage originators may re-evaluate business operations. Muralidharan also talks about how servicers can assist homeowners leaving forbearance plans.


June 17, 2020

In this installment of DS5: Inside the Industry, Stanley Middleman, the CEO for Freedom Mortgage Corporation delves into how the mortgage industry can best assist homeowners coming out of forbearance.

As Middleman notes, many homeowners are surprisingly able to make their home payments during this pandemic: "To see so many people be able to make their payments—it really restored my faith in humankind,” he said.


June 15, 2020

The latest episode of DS5: Inside the Industry features an interview with Michael Oursler, COO, NewDay USA.

Oursler oversees NewDay’s loan origination operations, NewDay University, and secondary marketing efforts. He joined NewDay USA in 2012 and has held multiple positions in processing, credit underwriting, and secondary marketing.


June 12, 2020

The latest installment of DS5: Inside the Industry features a conversation with Daren Blomquist, VP, Market Economics, Auction.com.

Blomquist discussed how foreclosure volumes may be impacted by forbearance plans and if COVID-19 could lead to a rise in abandoned properties. Blomquist said the proactive forbearance in response to the pandemic has given homeowners a chance to "get back on their feet" without being blindsided by foreclosure.


June 10, 2020

DS5: Inside the Industry features a conversation with Jeremy Serfling , Senior Director of Product Management and Mortgage Lead at Equifax. Jeremy will delve into how the federal government can better assist mortgage servicers. Serfling also discusses how services can ensure prospective buyers have an equitable path to homeownership, with a focus on technology.

June 8, 2020

The latest installment of DS5: Inside the Industry features an exclusive interview with Odeta Kushi, Deputy Chief Economist of First American Financial.

She will discuss the challenges that current markets pose to millennials and also how long the effects of COVID-19 could linger for housing. Kushi conducts research around demographic trends, millennials, and homeownership. She also monitors and analyzes quarterly surveys and economic data related to the housing industry.


June 5, 2020

In this episode of DS5: Inside the Industry, we speak with Seth Appleton, the Principal EVP of Ginnie Mae. Appleton delves into the purpose and future of Ginnie Mae’s Pass-Through Assistance Program.


June 3, 2020

Featured on this episode of DS5: Inside the Industry is Jesse Roth, SVP at Auction.com. Roth delves into how foreclosure volumes can be impacted by coronavirus. He also discusses how technology can aid in disposition in today’s socially distanced environment. More insight from the extended version of the interview can be found here. 


June 1, 2020

The latest episode of DS5: Inside the Industry features a discussion with Frank Pallotta, candidate for the 5th Congressional District of the U.S. House of Representatives. He spoke exclusively to DS5 regarding how home sales in his native New jersey could be impacted by COVID-19 and his thoughts on actions taken by the Federal Reserve and the Treasury Department to stabilize the mortgage market. 


May 29, 2020

In this episode of DS5: Inside the Industry, we sit down with Ted Tozer, the Senior Fellow in the Housing Finance Program with the Milken Institute. He also served as Ginnie Mae’s President from 2010 to 2017.

Tozer discusses the possibility of the Federal Reserve injecting funds to assist mortgage servicers, as well as speaking about Ginnie Mae’s Pass Through Assistance Program. As Tozer notes, as businesses start to reopen some may not come back to work and delinquencies may increase.


May 27, 2020

In this episode of DS5: Inside the Industry, DS News sits down with Marcia Davies, COO of the Mortgage Bankers Association. Davies will discuss how COVID-19 has put a strain on workers’ personal lives and work-life balance, as well as what businesses are doing to cope with this new normal.


May 25, 2020

On this episode of DS5: Inside the Industry, gain insight from Jeffrey Tesch, CEO of RCN Capital. Tesch will discuss how the single-family rental market has been impacted by the COVID-19 pandemic. He will also delve into how the virus may impact investors.


May 22, 2020

The latest episode of DS5: Inside the Industry features an exclusive interview with Charmaine Brown. She is a D&I expert and serves as the Senior Consultant for Alignment Strategies. She worked previously as the Director of External Outreach and Engagement for the Office of Minority and Women Inclusion at Fannie Mae.

She will discuss how companies can promote diversity and inclusion during the current remote-working environment.


May 20, 2020

This episode of DS5: Inside the Industry features Matthew Freeman, co-author of the book “Overcoming Bias”—which uses stories and exercises to help readers reflect on personal experiences and uncover how hidden biases are formed.

Freeman will discuss what mortgage professionals can do to promote diversity and inclusion within the industry. He will also talk about the attention the subject has garnered from the House Financial Services Committee and the federal government.


May 18, 2020

DS5: Inside the Industry features an exclusive interview with Eric Kaplan, Director, Milken Institute of Financial Research, Vice-Chair of the Consumer Advisory Board of the Consumer Financial Protection Bureau. 

. Kaplan will delve into how COVID-19 has impacted a potential homeowner's ability to achieve homeownership, as the access to credit has tightened in recent weeks.

May 15, 2020

DS5: Inside the Industry features leaders from the property preservation industry discuss the challenges brought on by the COVID-19 pandemic.

Panelists include Michael Greenbaum, COO of Safeguard Properties; Jim Pike, who is the VP of Operations for Xome; Denia Ray, the SVP of MSI, an Insight One Solutions company; and Timika Scott, the SVP of U.S. Bank.


May 13, 2020

This episode of DS5: Inside the Industry brings you an exclusive interview with Thomas Wade, Director of Financial Services Policy for the American Action Forum.

Wade speaks on the challenges involved in transitioning Fannie Mae and Freddie Mac out of conservatorship. Wade notes that the current administration "does seem to be moving towards releasing the GSEs from conservatorship."


May 11, 2020

Featured on DS5: Inside the Industry, Joe Tyrrell, COO, Ellie Mae, discuss the latest trends in refinances and millennial homebuyers.

Tyrell delves into how long low-interest rates and continuing increasing refinance rates can bolster the origination market. He will also discuss what COVID-19 and its impact on housing affect millennials who are looking to enter the housing market.


May 8, 2020

The latest installment of DS5: Inside the Industry features an exclusive interview with Aaron Samples, CEO, First Guaranty Mortgage Corporation. 

Samples discuss the trends, challenges, and struggles for the non-QM industry due to the impact of COVID-19. Samples also delve into why the industry is currently "paused." 


May 6, 2020

DS5: Inside the Industry features a conversation with industry veteran Don Layton, Freddie Mac CEO (2012-2019) and Harvard Joint Center for Housing Studies Senior Industry Fellow. He shares his thoughts on how the Fed has worked to stabilize the mortgage market. He’ll also touch on how the GSEs are working to address potential liquidity shortfalls brought on by mortgage forbearance programs.


May 4, 2020

DS5: Inside the Industry features an exclusive interview with Tim Rood, Head of Industry Relations, SitusAMC. 

Rood delved into current market conditions and why homeowners have been reluctant to enter the market despite record-low mortgage rates, and whether buyers could be waiting to make the plunger later in the year. 


April 30, 2020

DS5: Inside the Industry features William Case, President and CEO of American Mortgage Service Company. He discusses how lenders and services can leverage technology to improve operational efficiencies.

We’ll also be hearing from Ed DeMarco, President of the Housing Policy Council. DeMarco will be sharing his thoughts on recent actions by the federal government to help both homeowners and mortgage servicers.


April 28, 2020

John Lynch, CEO and Founder of PCMA, and Holden Lewis, a housing and mortgage Specialist for NerdWallet, discuss recent actions by the Federal Reserve to stabilize the mortgage industry.

Lynch, an executive member of the Non-Prime Lending Council, brings updates on how the industry is working with borrowers to ensure there are no disruptions in service during this time. Later on, Lewis will be discussing mortgage rate trends in the months ahead. He will also discuss the Fed’s announcement to purchase MBS to stabilize the mortgage market.


April 23, 2020

Lawrence Yun, Chief Economist, SVP of Research for the National Association of Realtors, and Laura LaRaia, Chief Legal Officer and General Counsel for First Guaranty Mortgage Corporation are featured in this episode of DS5: Inside the Industry. 

Yun will be discussing expected housing trends for the months ahead, as well as the shape of likely economic recovery in the aftermath of the COVID-19 pandemic. LaRaia will then discuss how to best stay up-to-date with current regulations surrounding the legal industry, as well as recent legislative rulings financial professionals should have on their radar. LaRaia will also be discussing the CARES Act and its various details.


April 21, 2020

Sean Ryan, CEO of Aspen Grove Solutions and Christopher Whalen, an investment banker, author, and Chairman of Whalen Global Advisors LLC discusses the concerns of servicers as well as the future of forbearances, loan modifications, and more.

Ryan delves into a new white paper by Aspen that explores pressing industry concerns stemming from COVID-19, including loan modifications and property inspections.

Whalen will be diving into the government’s response to the current pandemic, including servicer liquidity concerns and the long-term impact of mortgage forbearance programs.


April 16, 2020

Suzy Lindblom, COO for Planet Home Lending, will tell us about the biggest challenges lenders are currently facing, as well as providing insights into ongoing efforts in some regions to move away from single-family zoning.

Robert Caruso, CEO of ServiceMac, will then delve into why subservicers can be critical during times of unpredictable change, as well as which areas of technology development and innovation should servicers be prioritizing.


April 14, 2020

Robert Senko, President of ACC Mortgage, discusses the recent actions by the Federal Reserve, providing liquidity in the market, and what certain cities and states are doing to provide increased housing density. Also included in this episode is a conversation with Sharron Levine, Director, Office of Minority and Women Inclusion, the Federal Housing Finance Agency (FHFA), where speaks of the challenges brought on by remote working and what the FHFA, and the industry as a whole, is doing to make sure employees are engaged during these uncertain times.


April 9, 2020

ServiceMac CEO Robert Caruso will be discussing how technology is assisting servicers in navigating challenges in an unpredictable time, as well as the challenges servicers will be facing while working from home. Additionally, SVP and Head of Sales for BSI Financial, Allen Price, will be talking about the Fed’s recent actions to assist homeowners, as he says, the Fed has been “on point” with their responsibility for the financial community.


April 7, 2020

Federal Housing Finance Agency Director Dr. Mark Calabria joined DS5: Inside the Industry to discuss forbearance programs, how COVID-19 impacts the GSE transition, how FHFA is addressing servicer liquidity concerns, and what FHFA is doing to help homeowners.

April 2, 2020

Included in this episode are Dave Worrall, President, LoanCare, a ServiceLink Company and Mike Sullivan, Director of Marketing and Client Relations, Codilis and Associates PC.

Sullivan is an expert in foreclosure, bankruptcy, and REO processes, and discussed the ways in which law firms are uniquely positioned to assist servicers in this environment.

Worrall, who worked previously in the National Servicing Organization at Fannie Mae, shared his insights into what he learned during the previous housing crisis more than a decade ago and what policies servicers should be re-examining during these uncertain times.


March 31, 2020 

John Vella, Chief Revenue Officer for Altisource, discussed how vendors can manage costs, how servicers should be re-evaluating protocols due to the spread of COVID-19, and what technological solutions are proving invaluable in keeping business moving forward. 

Also, Dave Worrall, President of LoanCare, a ServiceLink Company, spoke on the lessons learned from the Great Recession, what policies and procedures need to be re-examined during this volatile time, and what to consider when interacting with struggling borrowers in the midst of this virus.


March 26, 2020

The inaugural broadcast of DS5: Inside the Industry features insight from Steve Bailey, COO for PennyMac; Mike Dubeck, President and CEO of Planet Financial Group; and Terry Smith, CEO of Rushmore Loan Management Services about how the COVID pandemic is impacting vendor management, working with homeowners during a pandemic, and the roles that both technology and subservicers can have in the current environment.

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