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Eye on the Industry: Updates on Churchill Mortgage, Ellie Mae, and More …

From awards and accolades to joint ventures and platform integration, catch the latest from the mortgage industry in this update.

Tennessee-based Churchill Mortgage, a provider of conventional, FHA, VA, and USDA residential mortgages across 46 states, announced a joint venture with American Home Title to found Churchill Title Solutions, a title company intended to streamline the origination process and create a secure mortgage experience for borrowers, real estate agents, and lenders.

Available to all lenders in every U.S. state, Churchill Title Solutions will provide borrowers the option of pursuing a digital mortgage, streamlining (or entirely eliminating) some tedious processes associated with traditional title management, while expediting lenders’ time to close. In addition, the joint venture will close potential security gaps within the mortgage process and help lenders and real estate agents provide borrowers with peace of mind that their information is safe and secure.

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California-based CoreLogic, global property information, analytics, and data-enabled solutions provider, has announced the integration of its OnSite reports on the Ellie Mae Encompass® all-in-one mortgage management solution. OnSite is a property condition report coupled with local market conditions and patent-pending features, specifically designed to help institutions meet the federal requirements when an automated valuation model (AVM) is used for mortgage lending purposes.

“Organizations are always looking for ways to improve efficiencies during the valuations process, particularly during the home equity lending process,” said Jonathan Nutting, Senior Leader, Valuation Operations at CoreLogic. “As the first integration of its kind on Encompass, users will now be able to easily incorporate this solution into their existing workflows, saving them time and money in instances where an appraisal is not necessary.”

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National General Lender Services was presented with two Stevie® Awards in the 13th Annual Stevie Awards for Sales and Customer Service. The Stevie Awards are business awards to honor and generate public recognition of the achievements and positive contributions of organizations and working professionals worldwide. The Stevie Awards for Sales and Customer Service are open to all organizations worldwide and recognize the achievements of sales, customer service, and call center professionals. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees.

National General Lender Services (NatGen) earned a Silver Stevie Award in the Best Use of Technology in Customer Service category and a Bronze Stevie Award in the Contact Center of the Year (Over 100 Seats) category. The judges’ comments included feedback that NatGen has “an impressive platform and a history of doing it right”, along with “great results and focus on exceptional customer service by leveraging effective technology.”

About Author: Radhika Ojha

Radhika Ojha is an independent writer and editor. A former Online Editor and currently a reporter for MReport, she is a graduate of the University of Pune, India, where she received her B.A. in Commerce with a concentration in Accounting and Marketing and an M.A. in Mass Communication. Upon completion of her master’s degree, Ojha worked at a national English daily publication in India (The Indian Express) where she was a staff writer in the cultural and arts features section. Ojha also worked as Principal Correspondent at HT Media Ltd and at Honeywell as an executive in corporate communications. She and her husband currently reside in Houston, Texas.
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