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Eye on the Industry: Updates on Chase, DocMagic, and More …


From education and technology to rewards and recognition, get the pulse of the mortgage industry in this weekly update.

Chase unveiled its first Home Center in Scottsdale, Arizona. With the aim of being a one-stop resource for homebuyers, the center features listings, resources, virtual reality home tours and experts under one roof.

According to a statement by Chase, the center provides highly accurate, advanced and complete home search tools under one roof to create a convenient experience for the homebuyer, plus a team dedicated to helping them discover and close on their ideal home. The Home Center’s concierge services are available for extended hours to answer all questions, like how to choose a neighborhood, how to choose a home, how do you start the mortgage process. The Home Center is also an ideal location for realtors to host clients and take advantage of the facility’s resources.


DocMagic, Inc., a provider of fully-compliant loan document preparation, regulatory compliance and comprehensive eMortgage services, recently announced that Freddie Mac has implemented its SaaS-based eVault technology and SmartREGISTRY platform.

DocMagic’s eVault provides a secure electronic repository for storing documents and performing automated eNote certification to Freddie Mac eMortgage lenders via Loan Selling Advisor. By automating the eNote certification process, Freddie Mac will speed the funding process, thereby improving liquidity in the mortgage markets and reducing lender’s warehouse line costs.



Gateway Mortgage Group, a full-service mortgage company founded by Kevin Stitt, announced accelerated recruitment efforts across the nation to support strong demand for its lending products. Gateway notes that this decision comes at a time when much of the mortgage industry is experiencing slowed or declining growth, and many of the nation’s lenders are announcing layoffs.

Founded in 2000, Gateway has focused on profitable growth and acquiring market share.

Gateway has an extensive franchise, with 170 retail offices in 40 states and the District of Columbia. The firm expects annual loan volume to exceed $8 billion in 2019. Gateway attributes its success to the talented team members who have built the firm and a strong culture. Growth would not be sustainable without a clear focus on a core set of values and purpose.


Victoria Gillespie

The National Association of Realtors (NAR) has announced changes to its senior management team. Victoria Gillespie now serves as Chief Marketing and Communications Officer, and Shannon McGahn will become NAR's SVP of Government Affairs beginning October 15.

"The addition of Victoria and Shannon's strategic leadership to our already powerful team will help us once again make real estate a topline issue," said NAR CEO Bob Goldberg. "Together, they will lead our strategic direction in Washington and around the country to better serve our members' interests."


About Author: Rachel Williams

Rachel Williams attended Texas Christian University (TCU), where she graduated Magna Cum Laude with a dual Bachelor of Arts in English and History. Williams is a member of Phi Beta Kappa , widely recognized as the nation’s most prestigious honor society. Subsequent to graduating from TCU, Williams joined the Five Star Institute as an editorial intern, advancing to staff writer, associate editor and is currently the editor in chief and head of corporate communications. She has over a decade of editorial experience with a primary focus on the U.S. residential mortgage industry and financial markets. Williams resides in Dallas, Texas with her husband. She can be reached at Rachel.Williams@theMReport.com.

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