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Marion McDougall to Step Down From Caliber

Marion McDougall, EVP, Chief Loan Administration Officer at Caliber Home Loans will be stepping down from her current position by the first quarter of 2019, according to industry sources.

An industry veteran with more than 25 years of financial services experience in the U.S. and internationally, McDougall has worked in mortgage and retail banking with a particular emphasis on mortgage servicing, business development, and post-closing. She was recently honored with the Lifetime Achievement Award at the Five Star Conference.

While accepting the award, McDougall said that the industry had come a long way, battling the cyclical nature of the housing and mortgage business as well as the regulatory changes and pressure. “I challenge us all to continue to think outside of the box, and about our industry from the perspective of our customers not only from a compliance perspective,” she told the audience.

McDougall had said that it was interesting to see how many of the technological advances that were envisioned 18 years ago had been realized today. “It is even more interesting, however, how many opportunities the technologies present that the mortgage industry has not yet taken advantage of,” she said during the awards ceremony. “We must continue to act like mortgage bankers and innovate by leveraging the ever-expanding toolkit available to us.”

Learn more about McDougall's career and her impact on the industry in this video:

About Author: Radhika Ojha

Radhika Ojha, Online Editor at the Five Star Institute, is a graduate of the University of Pune, India, where she received her B.A. in Commerce with a concentration in Accounting and Marketing and an M.A. in Mass Communication. Upon completion of her master’s degree, Ojha worked at a national English daily publication in India (The Indian Express) where she was a staff writer in the cultural and arts features section. Ojha also worked as Principal Correspondent at HT Media Ltd and at Honeywell as an executive in corporate communications. She and her husband currently reside in Dallas, Texas. You can contact her at Radhika.Ojha@theMReport.com.
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