“Pavaso was tasked with supporting HFG’s National Builder Division by making the entire homebuying experience easier and more efficient,” said Pavaso CEO Mark McElroy. “In providing a superior digital closing experience, HFG is better able to attack one of the traditional pain points in the homebuying process—the closing—and transform it into the gateway to homeownership.”
HFG’s primary goal and focus is to make dramatic improvements to the client experience for consumers that come to Homeowners for their mortgage needs. Potential homebuyers have seen virtual reality being used to see what their new house will look like, and even what their view will be when their house is completed. In keeping with this high-tech experience, HFG and Pavaso are continuing to provide the consumer with a great high tech and just better experience in the lending process also. With Pavaso Digital Close, HFG can now continue to offer a more convenient digital process to their clients from start to finish.
Pavaso’s cutting-edge technology provides a single NPI secure portal for all parties to the transaction—lender, title, and consumers, which promotes collaboration, transparency, and improved business processes. Its technology is flexible enough to apply in all environments and enables users to conduct the full breadth of digital closings ranging from hybrids to eNotes and eVault.
“There are two ways to implement great technology that enhances the client experience: build it yourself or trust an experienced vendor that can work with you to offer the best solution,” said Patrick Lamb, President, Homeowners Financial Group. “We firmly believe that Homeowners provides the best experience to our clients by focusing on what we do best—offering the best service and a competitive price across a broad range of mortgage products. We rely on Pavaso to give us the digital process they have developed to enhance that experience because they are the experts in offering the tools that make eClosing seamless.”