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In a report to be released Friday titled "Analysis and Study of CFPB Consumer Complaint Data Related to Mortgage Servicing Activities,” Black Knight Financial Services (BKFS) and the Five Star Institute (FSI) seek to provide context and insight to complaints received by the CFPB by comparing the CFPB's two predominant mortgage complaint categories, servicing and default, with loan trends. The report includes publicly available data from both the CFPB and mortgage servicers, as reported from the CFPB database
Read More »Black Knight and Five Star Release Study on CFPB Consumer Complaints
