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Digitization Will Put Big Banks Ahead

Although mortgage lending has been trending toward non-bank lenders as of late, according to Fitch Ratings, that period could be coming to an end. In the long term, the ratings agency reported, it will likely be large banks that have the upper hand.

Thanks to their greater resources, competitive pricing, and ability to tie mortgages in with other financial products, big banks will probably gain an edge over their smaller, non-bank competitors—especially as the mortgage process gets more and more digital.

“The increasing digitization of the mortgage process has the potential to significantly change mortgage applications, improving efficiency and reducing the time required for processing some types of applications,” Fitch reported. “A fully online mortgage process does not yet exist. However, banks, non-bank financial institutions (NBFIs), internet banks, and online marketplace lenders have been digitizing portions of the mortgage application process to varying degrees.”

And it’s investment in this digitization that will make institutions stand out over time, Fitch reported, particularly as millennials continue to make up a large portion of the nation’s homebuyers.

“Digitization has opened space for new and non-traditional entrants, including online marketplace lenders and internet banks such as Social Finance and Ally Financial, respectively,” Fitch reported. “FinTech firms have also been applying digital technology to grow within the mortgage sector, while some larger NBFIs that were early adopters of online lending have particularly benefited in terms of growth.”

Quicken’s Rocket Mortgage, which brought in $7 billion in loan originations last year, is a prime example. But while companies like Quicken jumped on the bandwagon first, that doesn’t mean they’ll have a competitive edge for long—especially given some recent FinTech-big bank join ventures, like JPMorgan Chase’s recent partnership with Roostify.

“Large brick and mortar banks have been investing heavily to digitize their mortgage process, despite some banks' initial lag in developing their online consumer experience,” Fitch reported. “This includes actively buying and entering into joint ventures with FinTech firms. Fitch believes that this is part of a broader trend that will continue over the medium term.”

Ultimately, Fitch reported, investing in digital mortgage tech needs to be a priority for those in the lending space—plain and simple.

“Companies that do not invest in this area will risk losing market share and could have their profitability negatively affected.”

About Author: Aly J. Yale

Aly J. Yale is a freelance writer and editor based in Fort Worth, Texas. She has worked for various newspapers, magazines, and publications across the nation, including The Dallas Morning News and Addison Magazine. She has also worked with both the Five Star Institute and REO Red Book, as well as various other mortgage industry clients on content strategy, blogging, marketing, and more.

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