Tag Archives: Quicken Loans

Satisfaction among mortgage customers has improved overall this year as lenders have shifted their focus to developing functional digital channels and improving operational efficiency.

The gap between homeowner and appraisal values of homes narrowed slightly again in October, as appraisers' values were 1.98 percent under homeowner opinions.

Freddie Mac and Quicken Loans recently announced that they have joined forces to pilot several new initiatives aimed at helping provide more Americans the opportunity to achieve homeownership, while also building a smarter American mortgage finance system.

Homeowners continued to overvalue their homes for the eighth consecutive month in September, while appraiser opinions came in 2 percent lower than owner's perceptions, according to Quicken Loans national Home Price Perception Index.

Homeowners continued to overvalue their homes for the seventh consecutive month in August when compared with appraiser opinions. Quicken Loans reported in their Home Price Perception Index that homeowner estimates were 2.65 percent higher than appraiser opinions, the largest gap in over a year.

Quicken Loans reported on Tuesday that the gap between homeowner estimates and appraiser opinions of value in July was nearly double the gap between these values in May.

Quicken Loans, Inc. ranked the highest in terms of customer satisfaction among all primary mortgage servicers for the second consecutive year, according to the J.D. Power 2015 U.S. Primary Mortgage Servicer Satisfaction study released Thursday.

For the fifth consecutive month, appraiser home value opinions dropped further below homeowner estimates in June, according to a recent report from Quicken Loans. The mortgage lender reported that appraiser opinions of home values were 1.4 percent lower than homeowner estimates, according to their monthly national Home Price Perception Index (HPPI).

Quicken Loans, a Detroit-based mortgage lender reported today that the difference between appraiser and homeowner perceptions of home values continued to increase for the fourth consecutive month in May. For the first time in 22 months, appraiser opinions of home values were 1.15 percent lower than homeowner estimates, according to Quicken Loans’ national Home Price Perception Index (HPPI).

A new Quicken Loans study reveals that appraiser home value opinions fell below homeowner estimates in April according to the company’s Home Price Perception Index (HPPI). Quicken Loans is the nation’s second largest retail mortgage lender.